Cancellation Policy

Please be aware that Bliss Lounge has a cancellation policy, that is designed to protect Bliss Lounge as a business and also the team members who operate at Bliss Lounge.
 
The cancellation policy is not in place to cause offense, but is necessary to ensure appointments are not wasted as well as our therapist’s time.
 
The policy is as follows and when you confirm your appointment, you are entering into an agreement with Bliss Lounge;
  • We require at least 24 hours notice to cancel or amend an appointment, or you will owe 50% of your treatment price.
  • If you are over 15 minutes late for your appointment and we are unable to fit you in for your treatment, this will incur a charge of 50% of the treatment price.
  • If you fail to arrive for your appointment, we will contact you to make a 50% treatment price payment. Future appointments will require a deposit.
  • During peak times we may take a deposit to secure your booking.
Once again this is not designed to cause offense.